Terms of Service

Last Updated: 08/30/2024
Email: info@maryjamescharleston.com

This website is operated by Mary & James. Throughout the site, the terms “we,” “us,” and “our” refer to Mary & James. By accessing this website and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors. If you do not agree to all of the Terms, you may not access the website or use our services.

We reserve the right to update or modify these Terms at any time by posting changes on this page. Your continued use of the site following any updates constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose, nor may you violate any applicable laws (including copyright laws) while using our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted across various networks and adapted to technical requirements. Credit card information is always encrypted during transmission.

SECTION 3 – ACCURACY OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material provided is for general informational purposes only and should not be solely relied upon for decision-making.

SECTION 4 – MODIFICATIONS TO SERVICES AND PRICING

Prices are subject to change without notice. We reserve the right to modify or discontinue any part of the Service at any time without notice.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may have limited quantities. Returns and exchanges are governed by our Return Policy.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. We may limit quantities purchased per person, household, or order, including orders placed under the same account, credit card, or billing/shipping address.

You agree to provide current, complete, and accurate purchase and account information.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we neither monitor nor control. Use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our Service may include content or links to third-party websites. We are not responsible for third-party materials or websites.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

If you submit comments, suggestions, or other materials to us (whether requested or unsolicited), you agree that we may use, edit, copy, publish, and distribute them without restriction or compensation.

We are under no obligation to maintain comments in confidence, pay compensation, or respond to submissions.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, and availability. We may cancel or update orders if necessary without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content:

  • For any unlawful purpose
  • To violate any laws or regulations
  • To infringe upon intellectual property rights
  • To harass, abuse, defame, or discriminate
  • To submit false or misleading information
  • To upload malicious code or viruses
  • To collect personal information of others
  • To spam, phish, crawl, scrape, or interfere with security features

We reserve the right to terminate your access for violating these provisions.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, secure, or error-free. Your use of the Service is at your sole risk.

To the fullest extent permitted by law, Mary & James shall not be liable for any damages arising from your use of the Service or products purchased through the site.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Mary & James, including our affiliates, officers, directors, employees, agents, and service providers, from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either you or us. You may terminate by ceasing use of the site. We may terminate your access at any time if you violate these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Mary & James and supersede any prior agreements.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the state or country in which you reside, unless otherwise required by applicable law.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of the site after changes are posted constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

info@maryjamescharleston.com

We strive to respond to all inquiries within 24 hours.

SECTION 21 – CONSUMER COMPLAINTS (DEFECTIVE PRODUCTS)

If you receive a defective product, you may request a replacement, repair, or price adjustment in accordance with applicable consumer protection laws and the product’s warranty period.

Complaints must be submitted to info@maryjamescharleston.com. We will review and respond to your claim within 30 days of receiving your notice.